01
Use accepted services
Services must be used for lawful business and software purposes agreed with the team.
Legal Information
Policies & Terms
Service rules for projects, software delivery, API usage, support and account responsibility.
Last updated: June 22, 2026This document is a software-focused policy summary for Marshmallow Technology. Mandatory rights under applicable law continue to apply.
02
Account responsibility
Users are responsible for keeping account access private and notifying us about suspected misuse.
03
API key handling
Keys must be stored securely, rotated after exposure and used only by authorised applications.
04
Fair use and rate limits
Excessive requests, scraping, attacks or attempts to bypass limits are not permitted.
05
Software change control
Production changes should be reviewed, tested and deployed with rollback awareness.
06
Backups and recovery
Backup and recovery expectations are defined per project plan and service agreement.
07
Support boundaries
Support covers agreed scope; new features, emergency work and third-party failures may need separate approval.
08
Billing and project approval
Work begins after scope, timeline and payment terms are accepted.
09
Suspension for risk
Access may be limited or suspended for abuse, security risk, fraud or unpaid obligations.
10
Records and amendments
Policies may be updated as technology, services and legal requirements change.